Privacy Policy
Odisha Elder Care / Odisha Health Care is committed to protecting the privacy and personal information of senior citizens, family members, caregivers, and website visitors.
This Privacy Policy explains how personal information is collected, used, stored, and protected when accessing the website or using services. All personal and health-related information is handled responsibly and securely.
By using the website or services, you agree to this Privacy Policy.
1. Information Collected
Different types of information may be collected to provide and manage elder care and health services.
1.1 Personal Information
- Full name
- Phone number
- Email address
- Residential address
- Emergency contact details
- Relationship with the elder (if applicable)
1.2 Health & Care Information
- Age and gender of the elder
- Health details shared voluntarily
- Medication and prescription information
- Care preferences and service requirements
Note: Health-related information is collected only for service delivery and care coordination.
1.3 Payment Information
- Transaction ID
- Payment status
- Billing details
Note: Debit/credit card details or banking information are not stored. Payments are processed through secure third-party gateways.
1.4 Technical Information
- IP address
- Browser and device details
- Pages visited and usage data
- Cookies and tracking technologies
2. Use of Information
- To provide elder care and health services
- To process service requests and medicine delivery
- To send service updates and notifications
- To improve website performance and user experience
- To ensure safety and continuity of care
- To comply with legal requirements
Personal information is not sold or rented to third parties.
3. Cookies
Cookies may be used to improve user experience, analyze traffic, and remember preferences. Cookies can be disabled through browser settings.
4. Information Sharing
4.1 Service Partners
Limited information may be shared with trusted partners such as doctors, caregivers, pharmacies, and payment providers only for service delivery.
4.2 Legal Requirements
Information may be disclosed when required by law or government authorities.
4.3 Safety Purposes
Information may be used to protect the safety and rights of elders, families, caregivers, and the organization.
5. Data Security
Reasonable security measures are used to protect personal information from unauthorized access, misuse, or loss. Users are responsible for keeping login details secure.
6. Data Retention
Personal data is stored only as long as required for service delivery, legal compliance, or dispute resolution. Unneeded data is securely deleted.
7. User Rights
- Access personal information
- Request correction of incorrect data
- Request data deletion (as per law)
- Withdraw consent where applicable
8. Senior Citizens’ Privacy
Special care is taken to protect the privacy, dignity, and confidentiality of senior citizens and their health information.
9. Third-Party Links
The website may contain external links. Odisha Elder Care is not responsible for the privacy practices of third-party websites.
10. Children’s Privacy
Services are intended for adults and caregivers. Personal data of children under 18 is not collected without guardian consent.
11. Policy Updates
This Privacy Policy may be updated from time to time. Continued use of services means acceptance of the updated policy.
12. Contact Details
Odisha Elder Care / Odisha Health Care
📧 Email: etns.info@etns.co.in
📞 Phone: +91 9124754242
📍 Location: Bhubaneswar, Odisha, India
